Help Guides

JoinNow MultiOS is a self-service device onboarding application that helps configure your device for secure network access. It works with all major operating systems, including Android, MacOS, iOS, Windows, Linux, ChromeOS, and more.

Onboarding applications like MultiOS are necessary because the type of Wi-Fi security used by your organization is much more difficult to set up than the simple passwords we use at home. Although MultiOS requires you to install and run an application, SecureW2 doesn’t monitor your device or network activity. It is simply a service that makes it easier to connect your device to your organization’s secure Wi-Fi network.

Android

Having a difficult time using the JoinNow Android App? Unable to configure network settings or network connectivity? These guides will give you a step-by-step overview of setting up your Android devices. Support for Android versions 9,10,11,12,13, and 14.

macOS

These guides will walk you through using the JoinNow application to configure your macOS devices. We provide both video and written instructions for all Mac devices using Sonoma or later, in addition to instructions for Big Sur, Monterey, and Ventura. If you’re not sure which version of macOS your device uses, our Help Guides will automatically detect your OS Version.

iOS

If you’re having any issues configuring your iOS device for network connectivity, like missing the Go to Settings button, these guides will help you navigate the setup process. Each guide includes step-by-step instructions and videos for all devices with iOS 14 and up.

Windows

Running into issues with the JoinNow MultiOS application on Windows 10 or 11? This guide will provide you with detailed instructions and video guidance so you can get connected to your organization’s Wi-Fi quickly.

Linux

Simplify your setup process and connect to your organization’s secure Wi-Fi network on Linux. This video tutorial has all the instructions you'll need to configure secure network access on your device with the JoinNow application.

Chrome OS

Are you having issues using the JoinNow MultiOS Chrome extension on your Chromebook? This guide will provide you with a detailed tutorial and troubleshooting guide for all devices using ChromeOS.